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Frequently asked questions
General
• Exfoliate the area with our recommended exfoliating masque 1 day before your appointment to help with smoother hair removal.
• Avoid using topical prescriptions, active acids, or retinols on the treatment area for at least 5 days before and after your service.
• Schedule laser hair removal treatments at least 2 weeks prior or follow professional recommendations.
• If you’re taking Accutane or similar medications, avoid waxing services for 6–12 months. Always consult your dermatologist first.
• Let us know if you’re on any new medications or antibiotics before your service.
• Exfoliate the area with our recommended exfoliating masque 1 day before your appointment to help with smoother hair removal.
• Avoid using active acids, retinol, or Vitamin A products for 3–5 days before and after your facial.
• Refrain from facial waxing for at least 3 days before or after your treatment.
• Botox treatments are fine 3 days before or after your facial.
• Collagen fillers should be administered at least 2 weeks prior or as directed by your physician.
• Avoid laser hair removal on the treated area for 2 weeks before or after your service.
• If you are over 20 weeks pregnant, please provide a doctor’s consent confirming it is safe for you to lie on your back for 50–80 minutes.
• Facials are not recommended if you have an active cold sore or open skin lesions, and we may need to reschedule your appointment.
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