Frequently asked questions
 •  Exfoliate the area with our recommended exfoliating masque 1 day before your appointment to help with smoother hair removal.
 •  Avoid using topical prescriptions, active acids, or retinols on the treatment area for at least 5 days before and after your service.
 •  Schedule laser hair removal treatments at least 2 weeks prior or follow professional recommendations.
 •  If you’re taking Accutane or similar medications, avoid waxing services for 6–12 months. Always consult your dermatologist first.
 •  Let us know if you’re on any new medications or antibiotics before your service. Â
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•  Exfoliate the area with our recommended exfoliating masque 1 day before your appointment to help with smoother hair removal.
 • Avoid using active acids, retinol, or Vitamin A products for 3–5 days before and after your facial.
 • Refrain from facial waxing for at least 3 days before or after your treatment.
 • Botox treatments are fine 3 days before or after your facial.
 • Collagen fillers should be administered at least 2 weeks prior or as directed by your physician.
 • Avoid laser hair removal on the treated area for 2 weeks before or after your service.
 • If you are over 20 weeks pregnant, please provide a doctor’s consent confirming it is safe for you to lie on your back for 50–80 minutes.
 • Facials are not recommended if you have an active cold sore or open skin lesions, and we may need to reschedule your appointment.
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